Refund Policy
Clear rules on when refunds work, when they don’t, and how to request one. Last updated: July 2026.
Short version: the earlier you tell us, the more we can refund. Once the batch has started running, refunds get partial or paused because the seat is already committed.
1. Before the batch begins
If you cancel 5 or more days before your batch start date, we refund 90% of what you paid. The 10% covers admin, KYC, and payment processing costs.
If you cancel within 4 days of the batch start date, we refund 50%. Your seat is likely already promised and other applicants have been turned away.
2. After the batch begins
Once the batch has started, we do not offer a full refund because your seat has been committed and materials have been provisioned. However:
- Within the first week: if you decide the course isn’t right for you, you can transfer 70% of your fees to a different Skillera course starting within 6 months.
- After the first week: no refund. But we’ll happily discuss a batch shift or course transfer at our discretion in genuine cases (medical, relocation).
3. Genuine emergencies
Medical emergencies, sudden relocation, family losses — talk to us. We handle these case-by-case with fairness, not by rulebook. Bring documentation and we’ll work something out.
4. What’s non-refundable
Third-party fees like Adobe subscriptions, exam vouchers, or material kits (once handed over) are non-refundable.
5. Refund timeline
Approved refunds are processed within 7-10 working days to the original payment method. UPI refunds are usually faster.
6. How to request a refund
Email theskillera@gmail.com with your enrolment details and reason. Or WhatsApp +91 89559 66583. We reply within a working day.